Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: August 31, 2025

Introduction

Lingshu Life ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lingshu.life and use our mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • • Name and email address
  • • Contact information
  • • Device information
  • • Usage data and preferences
  • • Feedback and communications

Technical Information

  • • IP address and location data
  • • Browser type and version
  • • Operating system
  • • App usage statistics
  • • Crash reports and analytics

How We Collect Information

  • Directly from you: When you register, contact us, or provide feedback
  • Automatically: Through cookies, analytics tools, and device sensors
  • From third parties: Such as app stores and analytics providers

How We Use Your Information

1

Provide Services

To deliver our mobile applications and website functionality

2

Improve Experience

To enhance user experience and app performance

3

Communicate

To respond to inquiries and provide support

4

Analytics

To analyze usage patterns and improve our services

Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

When We May Share Information:

  • Service Providers: With trusted third-party service providers who assist us in operating our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • • Encryption of data in transit and at rest
  • • Regular security assessments and updates
  • • Access controls and authentication
  • • Secure data storage practices

Your Privacy Rights

Access and Control

  • • Access your personal information
  • • Update or correct your data
  • • Request deletion of your data
  • • Opt-out of communications

Data Portability

  • • Export your data
  • • Transfer to another service
  • • Download your information
  • • Request data in machine-readable format

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@lingshu.life

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content.

Essential Cookies

Required for basic functionality

Analytics Cookies

Help us understand usage patterns

Preference Cookies

Remember your settings and choices

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Children's Privacy

Protection for Minors

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • • Posting the new Privacy Policy on this page
  • • Updating the "Last updated" date
  • • Sending you an email notification for significant changes

Contact Us

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

privacy@lingshu.life

contact@lingshu.life